Patient Reviews for Innovate Health in Grapevine, TX

When I called to make an appointment, referred by the insurance, I was so surprised that Mary said I was able to go on the same day. My pain was so extreme that I was not able to work on my computer that morning. I arrived with neck pain, shoulder pain and my fingers were in so much pain if I tried to move them. Dr Payne saw me, took some X-rays then on the same day my pain was almost gone. My case is kind of hard so it will take several sessions but I’m so happy with the results after 4 sessions! I’m able to move my fingers without pain! To move my shoulder, my arm. The team is so kind and compassionate. I’m so happy to find them!

My original chiropractor moved away so I had been looking awhile for a new chiropractor. I really wanted to be at a facility where I saw the same person each time, not rotated through the couple of people in a practice. I found Dr. Payne online and read many of the reviews, so I gave it a try. I started seeing Dr. Payne when I was 18 weeks pregnant because of sciatica pain. I didn't do x-rays, but he did a thorough exam and gave me an adjustment same day. Pretty sure I walked out with my eyes seeing more clearly than I did when I first walked in. I have been coming twice a week ever since. I feel like Dr. Payne takes his time each visit and listens to any complaints or concerns, and offers within his means. He is very personable and funny, and really has made me comfortable. He's been in the practice a long time, and you can tell with your first visit. I have found my new chiropractor 🥳 Vanessa is the best in the front office and makes me laugh and smile every time I come in. Tammy is a great masseuse and look forward to my peaceful hour with her! All around a great place and happy to have made the decision to give them a call.

I have always been a fan of chiropractic care, but Dr. Payne takes chiropractic care to the next level, looking holistically at the body's functionality and identifying the root cause of ALL types of issues (not just structural like the majority of chiropractors). The best part about Dr. Payne is that he doesn't want you to have to go to him every week for the rest of your life - his philosophy is all about getting your health to an optimal condition, where you would go to him only for routine maintenance (similar to a dentist). He is friendly, personable, and has a wealth of knowledge about the body that I've never seen from even a regular doctor. I go to him not only for chiropractic care, but also bloodwork and vitamin therapy. As someone who is recently postpartum, I cannot recommend him enough for new moms who are looking to get back in alignment and feel like their pre-pregnant selves. I have seen a night and day difference in not only my physical structure but also mental health and focus since going to Dr. Payne.

I was brought kicking and screaming in to see Dr. Payne. Ì had previously brought my wife and daughter to their own appointments a few times and asked a few questions. I found every answer Dr. Payne gave me ŵas backed up with research. This prompted me to give it a try. In spite of every critical- thinking brain cell I had telling me that chiropractors were one rung above witch doctors, I made an appointment. And I haven't looked back since. Dr.Payne's practice is professional, friendly, and efficient. He consistently exceeds my expectations. Highly recommended.

When I first started coming to Dr. Payne's practice I was somewhat skeptical of what I could receive from his care. To this day, I believe God brought me here for healing of so many different health problems I had at the time. Dr. Payne has exceeded what I wanted to see in a Doctor because of his teacher-like mentality and his willingness to listen to what I had to say about what my body was experiencing. I hope more people can experience what I have with Dr. Payne.

I came across Dr. Payne’s practice by happenstance, and I’m so grateful I did. From my first phone call to schedule an appointment, through my initial assessment, and now almost six months of regular visits, the experience has been nothing short of wonderful.

Dr. Payne is incredibly knowledgeable and has helped relieve a lot of stored tension in my body. I’ve noticed such a positive difference since starting care.

I also have to mention Mary, who is always such a joy to work with. She’s welcoming, kind, and makes everything from scheduling to check-ins seamless. The whole practice truly makes you feel cared for, and I highly recommend them.

Dr. Payne is an amazing chiropractor. He has helped me so much with my neck and back pain.

Dr Payne is always personable and thorough. 1 treatment and I come out with relief. Does a great job on my neck especially. His office staff is awesome as well.

Very knowledgeable and consistent. Really has helped me with my back issues.

Dr. Payne is a wonderful chiropractor. I have been seeing him for several years now for my back and neck pain. He has helped me maintain a healthy spine to alleviate my pain so he is truly amazing. His office is welcoming and his staff is friendly.

Dr. Payne is very nice and very professional, his assistant is wonderful and caring. They really seem to care about the patient and relieving your level of pain. I leave feeling better every time. I most defiantly recommend this place to anyone that's been in an accident or had any kind of back pain.

When I called to make an appointment, referred by the insurance, I was so surprised that Mary said I was able to go on the same day. My pain was so extreme that I was not able to work on my computer that morning. I arrived with neck pain, shoulder pain and my fingers were in so much pain if I tried to move them. Dr Payne saw me, took some X-rays then on the same day my pain was almost gone. My case is kind of hard so it will take several sessions but I’m so happy with the results after 4 sessions! I’m able to move my fingers without pain! To move my shoulder, my arm. The team is so kind and compassionate. I’m so happy to find them!

Wonderful caring staff and excellent doctor. Dr Payne has helped me almost get rid of migraines. I highly recommend the doctor and this office. Very professional.

Dr. Payne is great ! When I came to him I was suffering with really bad sinus issues and migraine headache most of my teenage and adult life. With the first adjustment my sinuses were clear and migraine was gone. I am so thankful to be migraine free.

I've been seeing Dr. Payne for several years now. I am disabled with Chronic pain diseases, so oftentimes I can't make it to my appointments. They are so understanding and empathetic to my situation. I always try to refer him to anyone looking for a good reliable chiropractor. He is awesome!

Was in a car accident in November. Dr. Payne is amazing, very knowledgeable and takes the time to get to know his clients. He pays attention to details and provides a treatment plan after the initial xrays and has provided progress reports. His staff is excellent as well. I always feel welcomed when I walk through the front door.

I am so glad I came across Dr. Payne. I have been searching for answer regarding my health for years and in the first visit Dr. Payne was able to provide me with answers that explains the pain I've been experiencing. Plus the staff are so friendly. I can sleep much better at night because of the services Dr. Payne will provide.

Dr. Payne is one-of-a-kind! Very knowledgeable in his field and able to tackle even the toughest cases. Highly recommended!

After going to see two other doctors, I finally got some relief from doctor Payne. I can't recomend him more. Thanks Doc.

Great. Just great. I feel and sleep so much better.

Needed a deep massage due to a pinched nerve. My massimo was amazing.

I have always been a fan of chiropractic care, but Dr. Payne takes chiropractic care to the next level, looking holistically at the body's functionality and identifying the root cause of ALL types of issues (not just structural like the majority of chiropractors). The best part about Dr. Payne is that he doesn't want you to have to go to him every week for the rest of your life - his philosophy is all about getting your health to an optimal condition, where you would go to him only for routine maintenance (similar to a dentist). He is friendly, personable, and has a wealth of knowledge about the body that I've never seen from even a regular doctor. I go to him not only for chiropractic care, but also bloodwork and vitamin therapy. As someone who is recently postpartum, I cannot recommend him enough for new moms who are looking to get back in alignment and feel like their pre-pregnant selves. I have seen a night and day difference in not only my physical structure but also mental health and focus since going to Dr. Payne.

I am very thankful for the Dr. Payne, and Mary. Mary is the best when it comes to scheduling, and working with people's insurance. Dr. Payne was able to adjust my back and released 20+ years of stress that had built up.

Dr. Payne is also great with kids and sports injuries. He has been able to work out pinched nerves in two of my kids. My son (12 year old) had taken a bad hit in football the year before, and after a few adjustments my kid was back to being himself.

Friendly, efficient, and effective. Dr. Payne and his team make everything easy and comfortable, and every appointment is a joy. It's nice to be pain-free for once, this practice is highly recommended!

Dr. Payne is very experienced and has helped me tremendously with my physical pain. He is so personable and easy to talk to. His receptionist, Mary is super friendly and helpful. I highly recommend them!

Dr. Payne is the best! I would highly recommend him. He and his staff give each patient their full attention and never rush through appointments. Nick tailors each work out to suit your specific needs and abilities. As soon as you walk in you are greeted with a smile and they never fail to make you laugh. :)

Love this place. Chiropractic and Massage services are amazing. Nice that they have many other services which I have not tried yet. Highly recommend

The best chiropractor out there! Definitely recommend this place to anyone and Vanessa in the front desk is awesome!!

Extremely friendly staff and amazing service! Dr. Payne makes your whole experience very personal

Excelent professional service.

Great doctor and staff. Highly recommend.

Great service all the time and very attentive!

Love coming here! Recommend this place 1000%

Very helpful and the staff are great!

Tammy does a great massage.

Best massage ever

Second visit for a massage, I'll keep going back. Very nice people and feel great!!

I came across Dr. Payne’s practice by happenstance, and I’m so grateful I did. From my first phone call to schedule an appointment, through my initial assessment, and now almost six months of regular visits, the experience has been nothing short of wonderful.

Dr. Payne is incredibly knowledgeable and has helped relieve a lot of stored tension in my body. I’ve noticed such a positive difference since starting care.

I also have to mention Mary, who is always such a joy to work with. She’s welcoming, kind, and makes everything from scheduling to check-ins seamless. The whole practice truly makes you feel cared for, and I highly recommend them.